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  • EB is an interactive online English learning and knowledge-building programme for secondary students.
  • Fun and Friends is an interactive online English language programme that uses award-winning animations, stories and videos to engage and motivate children to learn English.
  • Fun and Friends Book Club provides a set of fun, interactive readers that develop and enhance your child's English-language skills from reading and listening, to speaking and storytelling!
  • ENG is a new series developed to help students learn and use English across the curriculum, using multimedia content from National Geographic.
  • SD2 is an English skills development programme designed to help students achieve success in the HKDSE exam.
...and More  
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Please check FAQ to learn about our suggestions for problems or contact us!

FREQUENTLY ASKED QUESTIONS:
EB
DSE
FAST
Fun and Friends
SD
SD2
Sounds of English

我无法开始我的练习,并且出现了「Lesson Timeout」,我应该怎么做?


如果您在您按下 Start Lesson 之后遇到「Lesson Timeout」,您可以尝试以下步骤:

IE 10/11

  1. 登出 EB
  2. 关闭所有IE浏览器
  3. 重新打开一个新的IE浏览器
  4. 查找工具;或在键盘上按“Ctrl”+“Shift” +“删除(delete)”(阅读7)
  5. 点击Internet选项
  6. 于一般选项(General tab)点击删除.(delete) - >浏览历史记录
  7. 选择“Cookie and website data”和“Temporary Internet files and website files”,然后点击删除(Delete)确认删除所有的cookies和暂存的临时文件
  8. 登入 EB 重新开始做练习

Chrome

  1. 登出 EB
  2. 关闭所有Chrome浏览器
  3. 重新打开一个新的Chrome浏览器
  4. 点击 右上方的“customize and control Google Chrome”或按 "Ctrl" + "Shift" + "Delete" (阅读7.)
  5. 点击”历史”(History)
  6. 点击 “清除浏览数据(Clear browsing data)...
  7. 选择 "Cookies and other site and plug-in data" 和 "Cached images and files", 然后点击 "清除浏览数据(Clear browsing data)"
  8. 登入 EB 重新开始做练习

如果您的问题仍然存在,或您需要详细资讯,请给我们的顾客服务部发送电子邮件 eb@wiseman.com.hk,或在办公时间内致电我们的服务热线 (852) 3188 2600。请说明您的学校名字、班别和用户名称。

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